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Medical Center EMS Only Service in KY with Both CAAS and IAED Accreditations



Med Center Health’s Emergency Medical Services (EMS) division has been recognized for outstanding service provided to the citizens of Warren County. Accreditations by the Commission on Accreditation of Ambulance Services (CAAS) and the International Academies of Emergency Dispatch® (IAED™) are both gold standards within the industry. Medical Center EMS is the only ambulance service in Kentucky to be accredited by both agencies.

CAAS surveyors consider a number of key standards, including response time, agency management, safe operations, relations with outside agencies, mutual aid and disaster coordination, community education and relations, personnel management and more. CAAS accreditation means Medical Center EMS consistently meets or exceeds the highest expectations of the industry and provides an added level of quality assurance to the community. Medical Center EMS is one of three agencies accredited by CAAS in Kentucky.

“Our EMS service is one of the best in the nation,” said Wade Stone, Executive Vice President of Med Center Health, “and now has been recognized internationally. We are committed to providing our community with the highest level of care, the fastest response times, and the most technologically advanced service possible. I am very proud of the men and women at Medical Center EMS who go above and beyond every day in service to our community.”

In addition to CAAS accreditation, Medical Center EMS has achieved the most prominent distinction in 911 emergency communication services. The Medical Center EMS communication center is the 250th emergency dispatch center in the world to attain IAED status as an Accredited Center of Excellence (ACE) for its use of the Medical Priority Dispatch System™ (MPDS®). This distinction places it among the very highest-performing emergency dispatch agencies worldwide, and it is the only ambulance service in Kentucky with ACE accreditation.

As an ACE agency, Medical Center EMS provides superior, industry best practices in public safety and employs efficient use of resources when handling all emergency call situations. Accreditation is based on the IEAD’s rigorous Twenty Points of Accreditation. In order to achieve accreditation, agencies must meet or exceed all twenty points of accreditation, which requires participation from the department head to the individual emergency dispatcher.

Medical Center EMS covers Warren County with a fleet of 13 ambulances and approximately 100 employees. Having served the area for almost 45 years, Medical Center EMS is dedicated to providing high quality, dependable service to our community. Med Center Health is a not-for profit health system with a mission to care for people and improve the quality of life in the communities we serve. Our integrated healthcare system includes hospitals in Bowling Green, Albany, Caverna (Horse Cave), Franklin and Scottsville, as well as Commonwealth Regional Specialty Hospital, a long-term, acute care hospital. Combined, the hospitals comprise 454 acute care beds and 110 extended care beds, 400+ physicians in more than 50 specialties.

Med Center Health has more than 3,700 employees and 90 employed providers, and is a two time recipient of the Gallup Great Workplace award. In FY 2018, Med Center Health provided more than $117 million in community benefit. As a resource deeply rooted in the communities we serve, Med Center Health offers more access to top-quality healthcare than any other provider in Southcentral Kentucky. A wide footprint, combined with our commitment to proactively invest in the resources our communities need, helps people heal closer to home. Learn more at MedCenterHealth.org.

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